Privacy Policy
Last updated: February 2026
1. Information We Collect
When you place a pre-order, we collect the following information:
- Name — to identify your order at pickup
- Email address — to send your order confirmation and reminders
- Phone number — in case we need to reach you about your order
- Order details — items ordered, market date, and total amount
We do not collect or store your payment card information. All payment processing is handled by Stripe, a PCI-DSS compliant payment processor.
2. How We Use Your Information
We use your information solely to:
- Process and fulfill your empanada pre-order
- Send order confirmation emails
- Send pickup reminder emails (48 hours before and day-of your market)
- Contact you about order changes or market cancellations
We do not use your information for marketing, and we do not sell or share your data with third parties for advertising purposes.
3. Data Storage & Security
Your order information is stored in a secure database hosted by Supabase (PostgreSQL with row-level security). We retain order records for up to 12 months for accounting and support purposes, after which they may be anonymized or deleted.
4. Third-Party Services
We use the following trusted services to operate our platform:
- Stripe — payment processing (privacy policy)
- Resend — transactional email delivery
- Vercel — website hosting and analytics (privacy policy)
- Sentry — error monitoring (anonymized error traces only)
None of these services receive your data for advertising or marketing purposes.
5. California Privacy Rights (CCPA)
If you are a California resident, you have the right to:
- Know what personal information we have collected about you
- Request deletion of your personal information
- Opt out of the sale of personal information (we do not sell data)
- Non-discrimination for exercising your privacy rights
To exercise any of these rights, email us at orders@empanadaslalinda.com with your name and the email address you used to place your order. We will respond within 45 days.
6. Contact
Questions about this policy? Contact us at orders@empanadaslalinda.com